Terms of use
Terms of Service
Last updated: 06/03/2026
Terms of Service
These Terms of Service ("Terms") govern your use of the Vraja Mării by the Sea website and services. By accessing or using our website, creating an account, or booking a stay, you agree to be bound by these Terms.
Please read these Terms carefully before using our services.
1. Definitions
- "Service" refers to the Vraja Mării by the Sea website, booking system, user accounts, and all related digital services
- "User" refers to any individual who accesses or uses the Service
- "Stay" refers to a booked wellness or medical rehabilitation program at our facility
- "We/Us/Our" refers to Vraja Mării by the Sea
2. Eligibility
To use our Service, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into a binding agreement
- Provide accurate and complete information when creating an account
- Not be prohibited from using the Service under applicable law
3. Account Registration
When you create an account, you agree to:
- Provide truthful, accurate, and complete information
- Keep your account credentials secure and confidential
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.
4. Services Description
Vraja Mării by the Sea provides:
- Wellness and medical rehabilitation programs
- Initial medical evaluation services
- Longevity and regenerative treatments
- Accommodation during treatment stays
- Online booking and account management
All medical services are provided under the supervision of licensed medical professionals in accordance with Romanian medical regulations.
5. Booking and Stay Requests
- Stay requests submitted through our website are not confirmed bookings until explicitly confirmed by our team
- We reserve the right to decline or modify stay requests based on availability, medical suitability, or other factors
- Confirmed bookings are subject to our cancellation and refund policies
- Medical evaluations submitted through our platform are preliminary and subject to review by our medical team
6. Medical Disclaimer
- Our website provides general information about our services and should not be considered medical advice
- All medical treatments are provided by licensed professionals and require proper medical evaluation
- Users must disclose all relevant medical information truthfully in their evaluation forms
- We are not liable for complications arising from incomplete or inaccurate medical disclosures
- Treatment outcomes may vary and are not guaranteed
7. User Obligations
As a user of our Service, you agree to:
- Use the Service only for lawful purposes
- Not interfere with the proper functioning of the Service
- Not attempt to gain unauthorized access to any part of the Service
- Not upload malicious content or engage in harmful activities
- Comply with all applicable laws and regulations
- Respect the privacy and rights of other users
8. Intellectual Property
- All content on our website, including text, images, logos, and design elements, is our intellectual property or used under license
- You may not reproduce, distribute, or create derivative works from our content without written permission
- User-submitted content (evaluation forms, profile data) remains your property, subject to our Privacy Policy
9. Limitation of Liability
To the maximum extent permitted by law:
- We provide the Service "as is" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim
- We are not liable for service interruptions, data loss, or technical failures beyond our reasonable control
10. Privacy and Data Protection
Your use of our Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data in compliance with GDPR and Romanian data protection law.
11. Cancellation and Refunds
- Cancellation policies for confirmed stays will be communicated at the time of booking confirmation
- Refund eligibility depends on the timing and circumstances of cancellation
- We reserve the right to cancel or reschedule stays due to force majeure events
12. Modifications to Terms
We may update these Terms from time to time. When we make significant changes:
- We will notify registered users through our website
- Users with active accounts will be asked to re-accept the updated Terms
- Continued use of the Service after notification constitutes acceptance of the updated Terms
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Romania. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Constanța, Romania.
14. Contact
For questions about these Terms, contact us at:
Email: office@complexvrajamarii.ro Phone: +40 241 747 916 Address: Eforie Sud, Constanța County, Romania